Terms & Conditions - gfa-chauffeurs.co.uk

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Terms & Conditions


By placing a booking with GFA Chauffeurs the client agree to these terms and conditions of sale without modification.

GFA Chauffeurs requires a minimum of 48 hours notice for any online bookings.

If you would like to book with less than 48 hours notice please call us at 020 8450 3772 and we’ll try our best to accommodate your needs.

Any booking is to be considered confirmed only once paid in full. Payment in full is always required at time of booking.

All vehicles are fully insured for the purpose of transportation in accordance with British Law. Properties are carried entirely at the Clients own risk and GFA Chauffeurs shall not be held responsible/liable for any losses/damage to such property.

GFA Chauffeurs does not accept any responsibility for personal goods left in the vehicle, however we keep a logbook of all found items and will do our best to return it to the owner.

The chauffeur will choose what is, in his opinion, the best route to a particular destination according to traffic conditions and will always drive at a reasonable speed and accordingly.
If traffic conditions, including road closures, accidents, unforeseen heavy traffic and acts of god, prevents the driver from arriving on time, leading to missed appointments/forwarding travel plans etc, GFA Chauffeurs cannot be held responsible.

Airport Transfers: we monitor flights and include free waiting time from the aircraft landing in order for clients to receive luggage and pass through passport control.

We will always meet and greet you inside the airport terminal.

GFA Chauffeurs shall not be held responsible for missed airline flights due to causes beyond our control or insufficient time allowed for the journey by the client.

Any excess hours travelled over and above that quoted will be charged at the standard rate.

Smoking and vaping are not permitted in any of our vehicles.

Any damage to the vehicle inside or out caused by the client or the client’s guests shall be paid for in full, together with loss of earnings.

GFA Chauffeurs have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the Chauffeur, the vehicle or any other passenger(s).

We may provide subcontracted vehicles of the same level or above in a variety of colours.

If you have any concerns or complaints please contact us within 48 hours to report it.

By supplying your email address you permit GFA Chauffeurs to contact you via email, we'll never supply your email to any third party.

The type of information we will collect about you includes your name and e-mail address.


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